1. INTRODUCTION
Welcome to the Vyoog App, developed by Vyoog Information Private Limited, a product-based company providing ERP software solutions for large, medium, and small-scale industries. The Vyoog App is designed to support our ERP software by offering mobile functionality for task management, employee attendance, and on-duty tracking. This Privacy Policy explains how we collect, use, and protect your personal data when you use our app.
By using the Vyoog App, you agree to the collection and use of information in accordance with this Privacy Policy.
2.INFORMATION WE COLLECT
A. PERSONAL INFORMATION
We may collect information that is necessary for the proper functioning of our app and to support your business operations through our ERP system. This includes, but is not limited to, user identification data provided by your organization, such as employee IDs or names.
B. LOCATION DATA
The Vyoog App may collect precise location data, including background location data, to enable features such as task allocation, attendance tracking, and on-duty status monitoring of employees, particularly service engineers. This location data is collected with user consent, even when the app is closed or not in use, to ensure the continued functioning of location-based features. Users can manage or revoke location permissions at any time in their device settings.
C. USAGE DATA
We collect data related to app usage, including device type, operating system, and session duration. This information helps us improve the app’s performance and deliver better user experiences.
3.HOW WE USE YOUR INFORMATION
The data we collect is used for the following purposes:
- To manage and track employee attendance and work assignments within your organization.
- To provide real-time task allocation based on the location of employees, particularly service engineers.
- To integrate mobile functionality with our ERP software for improved business operations.
- To monitor app performance, resolve technical issues, and enhance user experiences.
4.SHARING AND DISCLOSURE OF INFORMATION
We do not sell or share your data with third parties for marketing purposes. However, we may share your information under the following conditions:
- With Your Organization: The data collected by the app is shared with your organization’s ERP system to support business functions.
- Service Providers: We may work with third-party service providers who assist us in hosting and maintaining the app. These providers are bound by strict confidentiality agreements.
- Legal Compliance: We may disclose your information if required by law or in response to valid legal processes.
5. Data Retention
We retain your data for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy. Location data and other relevant information are stored securely and may be deleted upon request by your organization.
6. Data Security
We use industry-standard security practices to safeguard your data. We are committed to protecting your personal information from unauthorized access, alteration, disclosure, or destruction.
7. Children’s Privacy
Our app is not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will take immediate steps to delete such data.
8. Your Rights and Choices
You have the following rights regarding your data:
- Access and Correction: You can request access to the information we hold about you and make corrections where applicable.
- Data Deletion: You can request the deletion of your data if it is no longer required for the purposes stated in this policy.
- Location Data Opt-Out:You can opt out of background location data collection by disabling location services on your mobile device. However, disabling location services may affect the functionality of certain app features, such as task allocation and attendance tracking, that rely on precise and background location data.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and the updated policy will become effective immediately upon posting.
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support@vyoog.com or mailing us at: Peelamedu, Coimbatore – 641004
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – PAYMENT
We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.
Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
SECTION 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
By email: support@vyoog.com
By visiting this page on our website: http://www.vyoog.com
By phone number: +91 9965113434